Frequently Asked Questions


 How can you help me with my podcast?

You can expand your team by partnering with true professionals to free your time and focus on your genius.

If you’re new to podcasting we offer our Jump Start Package, where we take you from zero to launch with one-on-one sessions.

If you need help with post-production our Core Post-Production package includes audio enhancement/mixing, editing, show notes, scheduling, promotion materials and much more.

 

How long do I need to commit for? What is the cancelation policy?

We don’t require a contract. Our core post production package is a month to month subscription that you can cancel at any time through Paypal or send your cancelation request through our “contact us” page.

Our packages are prepaid we do not offer refunds for unused services.

 

Why should I use a service? Can’t I do this myself?

You can do it yourself, but there are many reasons our clients choose to hire us. Time Savings, Quality, Consistency, are just a few reasons clients choose to partner with The Podcasting Group.

We eat sleep and breathe podcasting. When you partner with us you will have full confidence that your podcast will be the best it can be.

 

I’m new to podcasting. Where do I begin?

Starting a podcast doesn’t have to be hard or confusing. Our Jump-Start package is perfect for new podcasters who want to launch their podcast the right way with an expert by their side every step of the way.

 

How can I begin working with you? What’s the first step?

Choose your services, and if you have more questions and would like to speak with Tim you can book a free no obligation consultation call.

 

Do you have a satisfaction guarantee?

YES! You have 3 business days from delivery to request changes or a FULL refund.

 

What is your turnaround time for one episode?

Our turnaround time for one episode is 3 full business days.

 

Do you offer expedited service?

Yes. Our standard turnaround time for one episode is 3 full business days. If you need your episode sooner, we can expedite the episode for an additional fee. Contact us for more details.

 

How do we transfer large files back and forth?

We share files via Dropbox.com or Google Drive. Our onboarding form email will provide instructions on sharing files and folder organization.

 

What are my payment options?

We use PayPal for all payment processing. With PayPal, you can use any debit/credit card or bank account. All services are prepaid.

 

Can I hire you to help me start my podcast even if I plan on doing post-production myself?

Yes. We are more than happy to help you start your podcast with our zero-to-launch JumpStart Package. You will be well equipped to handle post-production. However, we offer $300 off the JumpStart price if you commit to using our post-production services for at least 6 months.

Can I request changes after an episode has been completed?

Once we’ve begun post-production on an episode there is an additional charge for requested changes.

 

What if I only publish one or two episodes per month?

After working with hundreds of Podcasters across every iTunes category we’ve found that releasing episodes at LEAST once per week is critical to growing a podcast. For this reason, we don’t offer plans for Podcasters that publish less than once per week. Check out what Mimi Solmssen from Anchor.fm has to say on the topic.

 

What if I publish twice a week or more?

We’d love to work with you. Schedule a free no-obligation consultation call to discuss pricing.

 

Do I need custom artwork for each episode?

Custom Episode Artwork is optional, but it’s a great opportunity to show your listeners a pic of your guest (if it’s an interview) and display the Title, Episode number Etc. in an eye-catching way.

 

Do I need show notes with each episode?

We highly recommend that you include show notes with each episode. Think of your show notes as a sales pitch for the episode. If all your listeners have to go on is a short title, many will skip an episode if they don’t understand the topic or don’t know the guest. Show notes are an opportunity to summarize the episode, build the credibility of the guest as well as list resources mentioned in the episode. Show notes are also crucial for SEO and can be re-purposed for other projects.